Monday, February 15, 2010

Thursday, February 11, 2010

Netiquette

Memorandum

To: Professor Walwema

Cc: Classmates

From: Arun Sathyanathan

Date: February 11, 2010

Re: Guidelines regarding netiquette

Contents:
-Value of E-mail
-Timeliness of replies
-Sentence Length

Value of E-mail: There are many things to consider regarding sending an e-mail. Whether its to your co-workers or superiors, you have to consider their time when you send out an e-mail. You should ask yourself whether e-mail is the correct medium for your information as a first step. The next step should be to figure out if it should be sent as a personal e-mail or a section/company wide memorandum. The final step should be the length of the e-mail which should be determined by

Timeliness of replies: The timing of your replies can say a great deal about you in the business world. People are aware of the fact that e-mail is almost always available to everyone and therefore the amount of time between e-mails should be considered important. For high-priority e-mails, the lag between reply times should be very short, especially if it is between yourself and a superior. The time it takes to reply to your co-workers should be given the next highest priority and should also be given the consideration of how important the content of the message is. Even for low-priority e-mails, there should not be a significant lapse of time because it can ultimately show that you don't care.

Sentence Length: This topic has a lot to do with the value of e-mails. Once again, you must consider the time people will put into reading your e-mail and/or post. Being efficient with your message can mean the difference between keeping the attention of your reader and losing it with just a quick glance at the length of the message. If you get your information across in as few sentences as possible and still manage to keep it thorough, the better. The whole idea behind e-mails in the first place is to save time, so if you can have a few short sentences that are straight to the point of your message, it will make your message much easier to read and get across to people.

Thank you all for your attention to this matter.

References:
http://www.dtcc.edu/cs/rfc1855.html
http://www.studygs.net/netiquette.htm
http://www.livinginternet.com/i/ia_nq_reply.htm#acknowledge

Revised E-Mail

TO: sarah@work.net

CC: jim@work.net

FROM: bill@work.net

Subject: Money For Training Trip


Dear Co-workers,

I ran into a problem regarding the upcoming training trip that I was interested in attending. I was wondering if either one of you know who I can call upon regarding the money situation? If you can get back to me at your earliest convenience, it would be greatly appreciated. Thanks.

Bill